Learning Objectives

Know the dimensions of the planning-organizing-leading-controlling (P-O-L-C) framework.Know the basic inputs into each P-O-L-C dimension.

You are watching: Management is more progressive today there is more emphasis on

A administer primary an obstacle is come solve problems creatively. While drawing from a range of academic disciplines, and to assist managers respond to the an obstacle of an innovative problem solving, values of management have actually long been categorized right into the four significant functions of planning, organizing, leading, and also controlling (the P-O-L-C framework). The four functions, summarized in the P-O-L-C figure, room actually highly incorporated when lugged out in the day-to-day realities of running an organization. Therefore, you have to not get captured up in trying come analyze and also understand a complete, clear rationale because that categorizing skills and methods that write the totality of the P-O-L-C framework.

It is essential to keep in mind that this frame is no without criticism. Specifically, these criticisms stem indigenous the observation that the P-O-L-C functions might be ideal however that they carry out not that s right depict the day-to-day actions of really managers. The typical day in the life of a manager at any type of level have the right to be fragmented and hectic, with the consistent threat of having actually priorities dictated by the law of the trivial many and important couple of (i.e., the 80/20 rule). However, the basic conclusion appears to be the the P-O-L-C attributes of management still administer a an extremely useful way of classifying the activities managers communicate in together they attempt to accomplish organizational goals.

Figure 1.7 The P-O-L-C Framework



Planning is the duty of management that involves setting objectives and also determining a course of action for achieve those objectives. Planning needs that supervisors be conscious of environmental conditions facing your organization and also forecast future conditions. It likewise requires that supervisors be good decision makers.

Planning is a procedure consisting of number of steps. The procedure begins with ecological scanning i m sorry simply method that planners should be aware of the an important contingencies dealing with their organization in terms of financial conditions, their competitors, and their customers. Planners must then attempt to estimate future conditions. These forecasts type the basis because that planning.

Planners must develop objectives, which room statements of what demands to be completed and when. Planners should then identify alternate londonchinatown.org of activity for achieving objectives. After examining the miscellaneous alternatives, planners should make decisions about the ideal londonchinatown.org of action for achieving objectives. They have to then formulate necessary steps and ensure effective implementation that plans. Finally, planners have to constantly advice the success of their plans and take corrective action when necessary.

There are many different species of plans and planning.

Strategic planning involves assessing competitive opportunities and threats, and the strengths and also weaknesses of the organization, and then determining how to position the organization to contend effectively in their environment. Strategy planning has a long time frame, regularly three year or more. Strategy planning generally includes the whole organization and includes formulation that objectives. Strategy planning is often based upon the organization mission, i m sorry is its basic reason because that existence. An organization top management most frequently conducts strategy planning.

Tactical plan is intermediate-range (one to three years) planning the is designed come develop relatively concrete and specific method to carry out the strategic plan. Middle-level managers frequently engage in tactical planning.

Operational planning usually assumes the visibility of organization-wide or subunit goals and also objectives and specifies means to accomplish them. Operational plan is short-range (less than a year) planning the is designed come develop specific action procedures that assistance the strategic and tactical plans.


Organizing is the role of administration that involves emerging an organizational structure and allocating person resources to ensure the achievement of objectives. The structure of the company is the frame within which initiative is coordinated. The structure is usually stood for by an organization chart, which offers a graphic depiction of the chain of command in ~ an organization. Decisions made around the framework of an organization are usually referred to as organizational design decisions.

Organizing additionally involves the architecture of individual work within the organization. Decisions must be made about the duties and responsibilities of individual jobs, and the way in i m sorry the duties need to be brought out. Decision made about the nature of work within the company are generally dubbed “job design” decisions.

Organizing in ~ the level the the organization entails deciding how ideal to departmentalize, or cluster, jobs into departments come coordinate initiative effectively. There are many different ways to departmentalize, including organizing by function, product, geography, or customer. Countless larger establishments use multiple approaches of departmentalization.

Organizing at the level of a details job involves how finest to design individual work to most properly use person resources. Traditionally, job design was based on principles of division of labor and specialization, i beg your pardon assumed the the much more narrow the job content, the more proficient the separation, personal, instance performing the job can become. However, experience has presented that the is feasible for jobs to become too narrow and specialized. Because that example, how would you prefer to screw sheathe on jars one day after another, as you can have done plenty of decades earlier if you functioned in agency that made and sold jellies and jams? as soon as this happens, an unfavorable outcomes result, including diminished job satisfaction and organizational commitment, increased absenteeism, and turnover.

Recently, countless organizations have actually attempted to strike a balance in between the need for worker specialization and also the require for employees to have jobs that entail range and autonomy. Countless jobs are now designed based upon such ethics as empowerment, job enrichment and teamwork. Because that example, HUI Manufacturing, a custom sheet steel fabricator, has done far with timeless “departments” to emphasis on listening and responding to client needs. Indigenous company-wide meetings to team huddles, HUI employee know and also understand their customers and how HUI might business them best.


Leading entails the social and also informal resources of influence that you use to inspire action taken by others. If managers are reliable leaders, their subordinates will be enthusiastic around exerting initiative to attain organizational objectives.

The behavioral sciences have actually made many contributions to expertise this role of management. Personality research and also studies of project attitudes provide important information regarding how managers deserve to most effectively lead subordinates. For example, this study tells us that to become effective in ~ leading, supervisors must very first understand their subordinates’ personalities, values, attitudes, and emotions.

Studies of an inspiration and motivation theory administer important information about the means in i beg your pardon workers have the right to be energized to placed forth productive effort. Research studies of communication carry out direction as to how managers have the right to effectively and also persuasively communicate. Studies of leadership and leadership style carry out information about questions, such as, “What renders a manager a good leader?” and “In what instances are specific leadership formats most appropriate and effective?”


Controlling entails ensuring the performance does no deviate from standards. Controlling is composed of three steps, which include (1) establishing performance standards, (2) comparing actual performance versus standards, and also (3) taking corrective activity when necessary. Power standards space often declared in financial terms such as revenue, costs, or profits yet may likewise be proclaimed in various other terms, such as systems produced, variety of defective products, or level of quality or customer service.

The measure up of performance can be done in numerous ways, depending on the performance standards, consisting of financial statements, sales reports, manufacturing results, customer satisfaction, and also formal performance appraisals. Supervisors at every levels connect in the managerial role of managing to part degree.

The managerial role of controlling should no be perplexed with manage in the behavioral or manipulative sense. This function does not imply that managers should attempt to control or come manipulate the personalities, values, attitudes, or emotions of your subordinates. Instead, this role of management pertains to the manager’s duty in taking necessary actions to ensure the the work-related tasks of subordinates are constant with and also contributing towards the accomplishment of organizational and departmental objectives.

Effective controlling requires the presence of plans, since planning provides the essential performance criter or objectives. Controlling likewise requires a clear expertise of where duty for deviations from criter lies. Two traditional control techniques are budget and performance audits. One audit involves an examination and also verification that records and supporting documents. A budget audit provides information about where the organization is through respect to what to be planned or budgeted for, vice versa, a power audit might try to recognize whether the numbers reported room a reflection of yes, really performance. Although regulating is often thought the in terms of financial criteria, supervisors must also control production and operations processes, procedures for distribution of services, compliance with company policies, and many other tasks within the organization.

The management features of planning, organizing, leading, and also controlling space widely thought about to it is in the best means of describing the manager’s job, as well as the best way to classify accumulated knowledge about the study of management. Although there have been tremendous changes in the environment faced by managers and the tools supplied by managers to execute their roles, managers still carry out these necessary functions.

See more: Soil Develops In Response To Interactions Between Which Earth Spheres?

Key Takeaway

The principles of management have the right to be distilled under to four an essential functions. These attributes are planning, organizing, leading, and controlling. This P-O-L-C structure provides helpful guidance into what the ideal task of a manager need to look like.


What space the management attributes that consist of the P-O-L-C framework?Are there any kind of criticisms the this framework?What function does planning serve?What role does organizing serve?What role does leading serve?What role does controlling serve?